A star in the making – how to improve employee performance

Making a star performerWhether you enjoy the high notes of The X Factor or the ‘cha cha cha’ of Strictly Come Dancing, we all love a good performance. Week in week out, we watch the participants try to outdo their last performance to see them move on further in the competition with high hopes of reaching that final prize. But you don’t need the glitz and glamour or a prime time TV show to improve employee performance

Getting employees to perform well at work can seem challenging, but getting the right objectives and incentives in place will mean that there’s no reason you can’t get them quick stepping and showing off those results!

The International Society of Performance Improvement conducted a survey which shows that correctly implemented and monitored incentive programs can improve performance by 22%.  When asked to persist toward a goal, participants of the same survey increased their performance by 27% (motivated by well structured incentive programs of course). What’s more, when incentive programs were used to encourage “thinking smarter,” performance increased by 26%.

A prime example of how to improve employee performance

Back in 2010, Volvo identified a need to generate more sales of their SE LUX and Executive level vehicles. Sales executives were set the objective of increasing sales by 25% and also increasing sales of accessories. The better they performed, the better they were rewarded. By Q4, the programme had helped to achieve over a 34% increase in sales – that’s over DOUBLE the previous year’s of 17%. The full year achieved a 27% increase, exceeding the target set by Volvo.

Take a look at the Volvo sales incentive in action:

So, whether your performances are being watched by 8 million people every weekend, or just being correctly motivated in the workplace, finding ways to improve employee performance pays!


John Sylvester

John is responsible for the motivation division of p&mm ltd and a Director on the board of the IPM. Specialising in developing, implementing and directing many large scale staff motivation, recognition and employee communications programmes.

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