Think about it and be honest, would you stay working for this employer or would you make plans to change organisations?
Employee recognition schemes are essential to business success, but be sure that you follow the 5 golden rules listed below.
Guidelines for recognising employees
Whether you work for the public or private sector all organisations need to ensure that they don’t fall into a similar trap. So here are a few guideline rules to get you started…
1) Say ‘thank you’ often
Thank you is a phrase that isn’t used often enough. It’s a simple phrase that validates an employee’s effort, motivates, boosts morale and improves relationships. Always be on the lookout for opportunities to thank your employees for their effort and contribution.
2) Reward everyone
Everyone in the scheme should have an equal and achievable chance to be recognised, and everyone who achieves designated criteria should be rewarded. Avoid competitions when it comes to employee recognition schemes as these create one winner and lots of losers who will be demoralised to discover their hard work didn’t pay off. Publicise every achievement and acknowledge the achiever in front of their peers. This will reinforce the behaviour with their colleagues and raise the performance of the whole team.
3) Be specific
When it comes to setting recognition criteria you need to be transparent and specific. Criteria such as for ‘providing a caring environment’ are just too woolly. Take the time to spec out exactly what you mean by a ‘caring environment’ or other behavioural criteria. By doing so you’ll avoid complaints of favouritism and demoralising your staff. Don’t forget to publicise the criteria so that everyone knows what it takes to be recognised.
4) Talk the talk and walk the walk
Recognition needs to be linked to the values of an organisation but as well as talking the talk you also need to walk the walk. All too often I’ve seen values that say ‘teamwork’ but the recognition scheme encourages competition or the team focus is to resolve problems but individuals are rewarded for covering up complaints. Make sure you properly review your criteria to make sure you’re recognising the achievements and behaviours that relate to your values.
5) And finally…
Employees don’t need expensive or fancy gifts to feel recognised. A handwritten, heartfelt thank you note or plaque can be more rewarding than a gift they don’t want. Or perhaps you can reward your staff with less supervision or more responsibility.
However you decide to recognise your staff, make sure that you do it publicly and that all your employees know they have the opportunity to be recognised.
See how other organisations run their recognition schemes
John is responsible for the motivation division of p&mm ltd and a Director on the board of the IPM. Specialising in developing, implementing and directing many large scale staff motivation, recognition and employee communications programmes.
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