Motivation of staff is possibly one of the more elusive concepts when it comes to running a business. Employee motivation is mentioned in many strategy presentations and company profiles, but achieving such motivation can be less than straightforward. However, there are a number of practical measures that can be taken to improve levels of motivation among employees.
The importance of motivated staff
While efficiency and effectiveness are crucial elements in obtaining the best possible results on a company’s bottom line, one key to maximising profitability is ensuring adequate motivation of staff members. In any service encounter, a customer can often notice a clear difference between an employee who is motivated and an employee who is simply marking time on the job. In order to give dedication to customer satisfaction, and to put in the necessary time and effort to achieve objectives with good quality work, staff motivation is of the utmost importance.
In some cases, motivation is the difference that means one employee rather than another will make a sale. Moreover, a motivated employee is often more likely to be a satisfied employee, which also brings advantages such as staff that remain with a company for longer, and who consistently perform better. In turn, a reduction in staff turnover and an increase in staff performance can have a healthy impact on a company’s profitability, by reducing costs and making the best use of working hours.
Ways to keep staff motivated
There are several practical approaches that an employer can take in ensuring good employee motivation. One such approach is regular and relevant training, whether as on-the-job learning or in a more formal setting.
Training in the necessary skills to perform a job function may be an obvious necessity, as with training in IT or data management. However, training in other areas, such as life skills, can also be of benefit. Know-how in topics such as work-and-life balance can be of immediate use to both the employee and the employer. Meanwhile, other motivation strategies, such as sufficient recognition of achievements and performance goals, and good levels of employment benefits and performance incentives, can also contribute to keeping motivation at a good standard throughout the workplace. When employees feel valued by their employer, motivation and work performance can blossom.
Healthy employees want to succeed
Maintaining good health is also an important factor in ensuring good levels of motivation among staff. Employee training might include information on maintaining a healthy lifestyle. The work environment might also be optimised for good health, with checks on air quality and ergonomics, among other issues. A healthy employee is more likely to perform to a better standard.
In helping to maintain good levels of health, routine drug testing can be carried out through companies such as Concateno, for example. This process can provide reliable and medically efficient screening, and this in turn can help to identify potential issues before they begin to have an adverse effect on work performance and on motivation. With physical health to support workplace knowledge, employees have strong tools to maintain good motivation in their roles.
Written by Charlotte Stafford
Charlotte is a well educated freelance writer who specialises in business. She has recently been researching the upcoming trends of drug testing in the workplace.