Line managers have a huge impact on staff motivation

Line manager motivation neededSavvy managers know that individuals sometimes limit themselves by setting goals and expectations based on what they believe they can accomplish, rather than striving to achieve more. Great leaders can take an individual out of their comfort zone and change their perceptions on how far they can really push themselves and as a result exceed set expectations. Managers that take the time to show employees that they appreciate the efforts of team members, communicating the value that they add to the business and that they have confidence in their abilities, are more likely to develop a team with positive attitudes and the motivation to succeed.

Managers need to build an open door culture where individuals can openly express ideas and employees are not afraid to challenge the way things have always been done. Creative minds function better when they do not work in an environment where they believe there is a possibility of negative comments simply because they perceive things differently. If employees cannot question or be allowed to challenge the status quo in a professional manner, managers can kill an employees’ enthusiasm for the job.

Managers that want to inspire and motivate employees need to be consistent with their words and actions. If a manager expresses confidence in their employees to excel, it increases employee motivation levels, but they need to be cautious about their their body language as it needs to match what they say. If their body language is sending out a different message, employees will not trust their manager.

When employees have exceeded expectations because they have been motivated to excel, it should not stop there. Managers must make the time to recognise and reward those employees. Recognition needs to be given in a timely manner because the sooner praise is given to the employee, the bigger the impact it will have on keeping the employee motivated. No one wants to think that their manager takes them for granted. The words “thank you” should be a common practice in every office, shop, warehouse, showroom and distribution centre across the UK, and indeed the world.

Employees want to perform work that makes a difference and has a positive impact in their working environment, they don’t want to simply coast along each day, but without the right guidance and culture this may become the case. In order for that to occur, employees need to be motivated. Managers need to find new ways to use their employees’ talents and build staff motivation levels. Managers that hide in offices and do not interact with their employees, exploring their full potential are missing out. It is the responsibility of every manager to make sure that their work environment inspires and motivates the individuals working for them.


John Sylvester

John is responsible for the motivation division of p&mm ltd and a Director on the board of the IPM. Specialising in developing, implementing and directing many large scale staff motivation, recognition and employee communications programmes.

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